Support

We offer technical and customer service support throughout the entire process, from getting to know us, to docking charging stations, launching charging stations, and conducting daily operation and maintenancee.

Technical Support

We have an international team of technical experts in the fields of new energy, the Internet of Things (IoT), and network security. By leveraging the most cutting-edge IT technologies, we ensure the secure and stable operation of the system. Additionally, we are able to provide services such as the docking of charging stations with multiple protocols and customized software development, offering robust technical support for your global business activities..

Customer Service

Our customer service teams from the United States, China, and many other countries will follow up on the questions of brand owners or charging stations regarding the access to and use of the platform. We will solve your problems and provide high-quality services throughout the pre-sale, during-sale, and after-sale processes. We also offer customer service hosting services to help brand owners and charging stations address the issues raised by EV owners about using the platform.