Support

Team support
Our technical and customer service teams provide full support, making it easy for you to set up a charging station.

HTML5, No App Needed!
Charge and Go
Convenient, no sign up required.
Third Party Login
Convenient, no sign up required.
Sign Up
Get an account to charge history, and contact with others.
Charging
Group Management
Build charging and payment systems for special charging groups, such as valet charging, fleet charging, employee charging, etc
Rservation
Guaranteed charging dedicated to serving.
Valet Charging
Guaranteed charging dedicated to serving.
RFID
Charge without phone and network.
Scan
VIP get off the car, everything is taken care of.
Revenue
Marketing Tools
Giving away coupons or balances can attract customers
Auto Payment
When the charging is completed, it can be automatically paid without manual payment, making it convenient for merchants to receive payment.
Price Setting
Flexible and versatile ways to set fees, setting prices based on electricity consumption or time, as well as free duration.
Billing and Invoicing
Safe and convenient payment, automatic billing management. The data can be exported as an Excel file for data analysis related to optimizing operational strategies.
Analytics and Report
Automated data charts of operation data and revenue data to help businesses optimize operations and increase profits.
Management services
Merchant Management
A complete set of merchant management platform, including merchant registration application and approval, site application and approval, establishment and maintenance of charging stations, collection of fees and commissions, data and reports, etc.
Installer management
A complete installer management platform, including installer application and approval, training and certification, work arrangement and full process follow-up, communication and work report recording, work order acceptance, installer evaluation,, etc.

Field Management
Fault Report
Manage software and hardware reported faults, as well as fault reports uploaded from mobile websites by drivers, merchants or installers.
Work Order Management
Tracks a job’s progress from scheduling to payment.
Scheduling and Dispatching
Schedule and send technicians to their required location efficiently, and ensure you assign the right technician to the right job at the right time.
Training Certification
Allows you to create customized training courses and materials and publish them to the app so field service workers can view them on the go. You can also issue certifications to installers.
Work Report
Merchants can view the complete service process work report of the installer and communicate with the installer.
Chatting
Instant chat tool, convenient for merchants and installers to communicate and leave communication records.
Field Supervision
During the installation process, location, photos, job descriptions, etc. are uploaded to the work report, and the charging station status is also uploaded in real-time to the mobile phone. Merchants can remotely field management at any time.
Acceptance
Merchants can accept and confirm work orders online. The work order will only be considered completed after it has been accepted.
Rating
Merchants can evaluate installers. The service quality is guaranteed by reputation.
Diagnosiss
Remote Diagnosis
Real time remote management and maintenance of charging services, Remotely monitor the charger's status, temperature, current, voltage, internet signal strength, fault conditions, and other relevant parameters. No need to go to the site.
Software
Real time software monitoring to ensure operation.
Hardware
Real time automatic update of charger status to improve utilization.
Connect All Chargers
Supports chargers from all brands and manufacturers.
Specializing in IoT network security and multi-protocol OCPP, T/CEC, YKC-compliant chargers.
Fully supports OCPP-1.6J chargers. For instance:
Retain full ownership and control of the business
ECS provides key prerequisites for expanding your electric vehicle charging business: complete operational control, data ownership, and complete autonomy over drivers, B2B customers, and partner relationships.
Your Brand
You can showcase your brand in front of EV drivers and B2B customers. No one will know that we are behind the scenes.
Your Data
You have full access to and ownership of all personal data and charging operation data of electric vehicle drivers, which are safely processed by ECS.
Comprehensive Financial Control
A comprehensive financial payment system. You can fully grasp your financial reports remotely at any time.
Direct B2B Relationship
You can showcase your brand in front of EV drivers and B2B customers. No one will know that we are behind the scenes.
USE CASES
MANUFACTURES
Under your brand,Start and run immediately
Under your brand, LOGO can be launched and run within 4-6 weeks, and you will gain a competitive advantage.
Charging Stations
Profit from charging
Customers can pay - as - you - go, via major credit cards or use balance or coupons. You can freely set per - kWh/time - based prices and fees, and we'll auto - charge customers after each session and transfer your funds securely.
Numbers Speak for themselves
Global expertise from United States, Europe, China, Southeast Asia, etc., major in new energy, IoT, network security, IT, charging stations with multiple protocols, have developed and operated this charging platform for over 5 years, will help you set up charging stations worldwide.
San Jose
Germany
Dubai
China